Pre-Authorization Completion

The pre-authorization completion command allows you to finalize a previously pre-authorization transaction for an amount less than or equal to the totalAmount specified during the pre-authorization request. Once complete, any unused portion of the original hold will be released back to the customer’s available balance. To learn how to execute a pre-authorization request, visit Pre-Authorization Command.

NOTE: Pre-authorization completion is not supported on Interac.

The terminal will limit the completion amount for a preauthorized transaction. If the completion amount is less than $1,500.00, the merchant will be allowed to complete the preauthorization regardless of the original authorization amount. If the amount is greater than or equal to $1,500.00, the completion amount must be less than four times the preauthorization amount.

If the completion is for an amount greater than or equal to $1,500.00 and is greater than or equal to four times the preauthorization amount, the merchant will receive a warning. Returning to the transaction detail screen, the merchant can redo the completion for a smaller amount or delete the existing preauthorization and preauthorize for a greater amount.

1. Pre-Authorization Completion Command